User Guides
FirstRain Customer Support
- Unable to connect to FirstRain backend
- Adding Company To Your Channel
- How to View News for a Specific Region of a Country?
- Sharing Content
- Updating Username and Email in FirstRain
- No Data Available in the Trending Phrases View
- Cannot Upload Companies in Bulk to Accounts Channel
- Downloading Feed Files From FTP in Bulk
- Daily Emails Are Not Received
- SSL Certificate Has Expired
- Requesting Usage Report
- Cannot Reset FirstRain Password
- Cannot Add Company to Channel
- Removing Company Account From Channel
- How To Import Accounts From Salesforce?
- How to Search for Keyword in Channel?
- User Onboarding Email Not Received
- User Activity Is Low in Usage Report
- Downloading News From a Channel
- Volume Of Publications Provided by FirstRain Has Decreased
- News for Wrong Company Are Displayed In Your Channel
- Monitors Are Not Available in FirstRain Research
- Duplicate Feed Files Are Delivered to FTP