Overview
You may want to retrieve a list of all users from your company who have an active FirstRain account.
Solution
- From the FirstRain app, open the Administration section.
- Filter only Active users.
- Click Bulk Actions and select Export To Excel.
An XLSX file with the list of all active users from your company is downloaded.
Note: Additionally, you can request a Usage Report to review how many users are actively using FirstRain.
<supportagent>
Requests to retrieve active users can also be submitted by account managers. Agents will need to select the required company from the All Accounts drop-down before exporting users (as described above).
</supportagent>