Cannot Add Company to Channel

Overview

You are unable to add a specific company to your channel.

This issue may happen when:

• You are trying to add multiple companies at once to a Custom Channel.
• The company is not found (i.e., not covered by FirstRain).

Solution

• If you are adding companies to a Custom Channel, add them one by one:
  1. Enter the name of the company in the Add Your Interests field.
  2. Select the matching company from the dropdown.
  3. Click Add.
     
     
     
     
• If the required company is not found, request the company to be added to FirstRain.

<supportagent>

If a user is having issues adding a company to a channel, you should add the required company to the mentioned channel.

</supportagent>